Pharmacists and owners

Organizing your pharmacy for Bill 67.

The biggest challenge is not reading the regulation: it is making room for consultations in an already full day. Here are the decisions to make, drawn from the Ordre’s guides.

Before December 9

Seven decisions to make as a team.

1. Which services to offer first

Choose according to your competence and capacity. The Ordre speaks of progressive integration, with suitable safety nets.

2. Where consultations take place

  • A closed space reserved for professional activities, quiet and confidential
  • Adequate lighting, enough room and access for people with reduced mobility
  • The necessary equipment, such as a computer and a printer

3. How it fits into the day

  • Dedicated slots or not, and a way to handle urgent and non-urgent requests
  • How work is shared among pharmacists
  • Policies, procedures and tools communicated to the whole team

4. What can be delegated

The guide invites you to think about tasks that could be delegated to technicians and assistants to free up time. See the page for the technical team.

5. How to ensure follow-up

  • Plan follow-ups and what to monitor according to risk
  • Record the reasons for the decision, including a decision not to prescribe
  • Make the plan detailed enough for a colleague to take over
  • Refer the patient in case of deterioration, no response or an unusual reaction

6. How to protect professional independence

The guide asks you to recognize and reduce what may influence the decision to prescribe, such as performance indicators or financial incentives. Keep this in mind for branch objectives and tools.

7. How to talk about fees and your services

  • An agreement between the AQPP and the government has been ratified (2025-2030). See the AQPP and the RAMQ for rates and billing rules.
  • Before an activity, obtain the patient’s agreement and, if it is paid, mention the fees. The patient may refuse.
  • If you advertise these services, review the advertising chapter of the Code of ethics, notably section 103 on reserved activities and section 104 on advertised fees.

Sources: AQPP, agreement ratified, June 19, 2026 (in French) · RAMQ, pharmacists’ manual (in French) · OPQ, practice guide on professional activities (in French), p. 5 · Code of ethics of pharmacists, CQLR c. P-10, r. 7

Sources: OPQ, practice guide on prescribing (in French), section 2, pp. 14-15 · sections 3.5 and 3.6, pp. 26-27 · p. 11 · OPQ, December 9: a gradual change, October 5, 2026 (in French)

Bill 67 / December 9, 2026

Prepare your team, one service at a time.

Start with the free assessment. If you would like an outside view, MDose AI can support you, without ever replacing the pharmacist’s judgment.