Technical assistants and technicians
Your role in Bill 67.
The new activities are reserved to pharmacists, but they cannot be integrated without the technical team. Here is what to clarify in your setting.
To clarify with your pharmacist
What you can ask now.
Which tasks change hands?
The Ordre’s guide invites pharmacists to think about tasks that could be delegated to technicians and assistants to free up time. The AQATP also mentions the possibility of greater delegation of technical acts. The exact division is decided in each setting, in keeping with the applicable rules.
What to say at the counter and on the phone?
- Which services are offered here, and which are not yet
- How a request is passed to the pharmacist, and how quickly
- When an appointment is needed
- What to say if the pharmacist needs to refer the patient elsewhere
How does the workflow adapt?
- Who protects the pharmacist’s consultation time
- Who prepares the documentation and equipment
- Who makes follow-up reminders, and who checks they were done
Sources: OPQ, practice guide on prescribing (in French), section 2.2 · AQATP, passage of Bill 67 (in French)
Read more
Bill 67’s impact on pharmacies: what to organize
Consultations, space, delegation, follow-up and documentation: the real change for a pharmacy is organizational. What to settle, based on the Ordre’s guides.
Pharmacist prescribing: what to record in the file
Reasons, decisions not to prescribe, follow-up plans, prescriptions and sharing information: what the Ordre’s guides ask Québec pharmacists to document.
Injections at the pharmacy: when may a pharmacist administer a drug?
Four situations, authorized routes, training and record-keeping: what the Ordre’s guide provides for pharmacists administering drugs in Québec.
Bill 67 / December 9, 2026
Take the assessment with your pharmacist.
The questions on work organization are more useful when the whole team answers them.